What Our Melbourne Customers Say
At Total Cleaning Melbourne, our reputation is built one job at a time. Over a decade serving Melbourne homes and businesses, we have earned a 4.0/5 rating from 44 Google Reviews covering carpet steam cleaning, end of lease cleaning, tile and grout cleaning, commercial cleaning, flood restoration, and specialist services. Below is a selection of real customer feedback from homeowners, tenants, property managers, and business owners across Melbourne.
Every review on this page is genuine and publicly visible on our Google Business Profile. We publish them here so prospective customers can see honest feedback from people who have actually booked our services - not curated marketing testimonials.
Keith Ridgeway *****
“Hey big shout out to Total Cleaning Melbourne. This is the second time they saved the day with an oil disaster in our shared car park. On site on time, great work on extracting oil from concrete and nice people and reasonable prices.”
Service: Concrete Cleaning & Polishing
Mary Griffiths *****
“Excellent service. Technician did an amazing job and my tiles look like new again. Will definitely book again for other jobs.”
Service: Tile & Grout Cleaning
Andrea Yannis *****
“I’ve used Total Clean on many occasions and have been thoroughly pleased with the professionalism and amazing work on all the following services they have provided for me. I’ve had a vacation clean, carpet cleaned, air-con vents cleaned out, stove/range hood and my grout cleaned. I will continue to use them for all their services in the future.”
Service: Multiple Services
Gemma Hilis *****
“I’ve used Total Cleaning for two vacate cleans now and have been very happy both times. Great customer service, friendly and thorough cleaners, and no issues getting my bond back. Thank you!”
Service: End of Lease Cleaning
Our Ratings at a Glance
- Google Reviews: 4.0/5 from 44 reviews - See all reviews on Google
- 34+ professional cleaning services across Melbourne
- 10+ years family-owned, serving Melbourne homes and businesses since 2014
- IICRC-certified technicians, fully insured, and police-checked for every booking
Why Melbourne Customers Trust Total Cleaning Melbourne
The reviews above reflect what we aim for on every job - reliable scheduling, careful work, clear communication, and a commitment to getting the result right the first time. We are a family-owned Melbourne cleaning company based in Hallam, VIC, and the same people who answer the phone manage every booking from quote to completion. That continuity is why repeat customers make up a large share of our weekly work.
Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the international standards body for the cleaning and restoration industry. IICRC certification means our carpet steam cleaning, water damage restoration, upholstery cleaning, and tile and grout work follows documented, tested methods rather than guesswork. Every technician is also police-checked and backed by full public liability insurance.
We do not offer rigid satisfaction guarantees or free re-clean promises, because we prefer to set clear expectations upfront and work with you directly to resolve any concerns. If something is not right after we have left, call us on 1300 424 114 and we will arrange a follow-up visit where practical. That approach keeps our reviews honest and our customer relationships long-term.
Leave a Review
Had a great experience with Total Cleaning Melbourne? We would love to hear from you. Honest feedback - positive or constructive - helps future customers make informed decisions and helps our team continue to improve.
- Leave a Google Review - the fastest way to share your experience
- Call us on 1300 424 114 Monday to Friday, 9am to 6pm
- Contact us online to share feedback or request a quote for your next job